Blockbuster's New Bad Idea

One of the things that I love about my Blockbuster Online account is that I can exchange the movies they've mailed me for movies in the store, and then they send the next movie in my queue...so I'm never without a movie. Except, in their infinite wisdom, Blockbuster has decided to change this policy so now, when I return a movie I got in the mail at a store, I have to return the movie I got at the store before they'll send me a new movie.

This is totally unfair and annoying, and, frankly, defeats the purpose of having the ability to make in-store exchanges. I don't want to wait around, watching the movies I already own when my roommate is too annoying for me to tolerate her presence any longer and I retreat to my room. I might as well just switch to Netflix.

Another problem I have with the whole Blockbuster Online vs. Netflix thing, is that, although both companies offer online rentals for immediate download, Blockbuster makes you PAY for them and it's not available for my Mac. Of course, Blockbuster offers newer titles than Netflix does, but I don't think that I should have to pay for them in addition to paying for my monthly rental fee.

So thanks a lot, Blockbuster. You've taken a great service that worked really well for me and wrecked it. Now it's going to take me even longer to get through the 160 titles on my list!